|Help With Download and Installation
If you are having problems downloading or installing the Switch Zoo app, please consult the help pages of the store where you purchased it.
How to Play Switch Zoo
Click on the "How To" button on the fence in Switch Zoo. Features are identified in a diagram overlaid on the habitat scene. You can read in-depth information by clicking the "More Info" button at the top of the diagram.
FAQ - Mac and Windows
How do I find the Switch Zoo program I downloaded?
After the file is downloaded, the installer will launch automatically unless auto-install is disabled on your computer. If the installer doesn't launch, go to the folder where you saved the installer file and double click it. If you can't remember where you saved the installer, use your operating system's "Search" or "Find File" function to locate the file called "SwitchZooInstaller". When you locate the file, double-click it to start the installation.
After Switch Zoo has been installed, a shortcut will appear on your desktop and under your Start menu, on Windows. It will be in your Applications folder on Mac. Look for the red and orange Switch Zoo logo.
The most likely reason is that the file was corrupted during download. The download was unsuccessful, and the program will not install. The solution: download the file again. First, you should delete your temporary Internet files.
Here's how to do it:
Using Internet Explorer:
Tools/Internet Options/Temporary internet files. Choose Delete files.
Tools/Options/Privacy/ Clear all info stored while browsing. Choose Clear All.
After deleting the temporary files, restart your computer and download Switch Zoo again.
Yes, you can change from a full-screen display to viewing Switch
Zoo in a window by:
Press the Escape key ("esc"); to expand to full screen again, double-click the blue bar at the top of the window.
Older computers with very limited memory, and computers with too many other applications running at the same time may have memory problems. If you're playing and everything starts playing slower than usual, just quit Switch Zoo and start it again. (If you have written a story, save it first in My Switcheroos).
If you have access to a printer, you should make a print of every story you've written. If you have a CD burner, burn a copy of the Switch Zoo folder. The 80 MB folder is usually located at C:\Program Files\SwitchZoo folder on Windows, and in the Applications folder on Mac.
Switch Zoo is installed superficially in your computer: the program files are copied onto your hard drive and, on Windows, the program is added to your Programs menu. No system-level modifications take place.
On Windows: Open the Control Panel, located under the Start menu.
Double-click Add or Remove Programs, select Switch Zoo from
the list, then click Uninstall.
On Mac: Locate the Switch Zoo folder in your Applications folder, and drag it into the trash. Do the same for the alias.